A script that runs.
Rule→
Trigger→
Action
The system does exactly what it was told, in the order it was told. Anything outside the script falls back to a person — usually after the fact.
AI that doesn't just talk. It collects.
RIA is building intelligent AI agents for distribution businesses. Our first agent is being trained to handle collection conversations, follow-ups and commitments — autonomously.
100 free minutes
First 100 users
Collection Agent
Development status
The agent is learning.
RIA is being trained, tested and prepared for real-world distribution conversations.
--Days
--Hours
--Minutes
--Seconds
Born
Training
Testing
Launch
Target launch
15 October 2026
· India Standard Time
What RIA is
RIA is not another chatbot.
RIA is being built as an Agentic AI workforce for distribution businesses — AI that can understand a business objective, interact with people, make decisions within defined rules and trigger the next action.
An agent that works towards an objective.
Objective→
Understand→
Decide→
Act→
Learn from outcome→
Follow up
RIA is being designed to hold a real conversation, read the response, decide the next step inside rules you define, and leave behind structured information your team can act on.
Agent 01
Meet RIA's first agent.
Collection Agent. The first RIA agent is being built specifically for payment collection and receivables follow-up in distribution businesses — your AI collection workforce.
Outbound collection calls
Structured, repeatable calls on overdue and upcoming receivables — at the volume a human team cannot sustain daily.
Payment follow-ups
Overdue reminders and promised-payment follow-ups, sequenced against the rules your business already uses.
Commitment capture
Records the promise-to-pay, the expected date and the amount discussed as structured fields, not free-text notes.
Reason for delay
Captures why a payment is late — cash-flow, dispute, missing document — so the pattern is visible across accounts.
Conversation summaries
Every call ends as a readable summary with a defined outcome, ready for review by the collection team.
Exception escalation
Disputes, sensitive accounts and anything outside the rules are routed to a human — with the context already attached.
In development · targeted for 15 October 2026
Signature component
Inside the RIA Agent Core.
Select a stage to see what the Collection Agent is being built to do at that moment of a call.
Stage 01 / 07
Call received
A collection conversation begins against a specific account, with the context the agent has been given for that account.
Click or hover a stage · auto-cycles
Collection Agent workflow
From overdue to action.
Eight steps, in order. Each one is being built as a defined stage the agent moves through — not a black box.
01
Know
RIA receives the relevant customer and account information — outstanding amount, ageing, contact, and the history your team already maintains.
02
Prioritise
The agent identifies which accounts need attention today, based on the business rules you configure — ageing, value, promise date, or route.
03
Call
RIA initiates the collection conversation and identifies itself clearly as an AI agent calling on behalf of your business.
04
Understand
The agent interprets what the customer actually said — agreement, delay, dispute, a request to call back — rather than matching a fixed keyword.
05
Capture
The useful part of the conversation becomes fields.
- Payment commitment
- Expected date
- Reason for delay
- Dispute indication
- Follow-up request
- Escalation requirement
06
Follow up
RIA can schedule or trigger the next defined follow-up, so a promise made on a call does not depend on someone remembering it.
07
Intelligence
The conversation becomes structured business intelligence — visible across accounts, routes and payment cycles instead of sitting inside one person's notebook.
08
Escalate
Exceptions are routed to a human team member with the summary, the commitment and the reason already attached.
Illustrative conversation
This is what an AI collection conversation can look like.
A scripted illustration of the intended behaviour of the Collection Agent. Not a recording, and not a real customer.
RIA Collection Agent
00:00
Illustrative only · simulated for demonstration
Collection intelligence
Every conversation can become intelligence.
A call is a one-off. A structured outcome is an asset your business keeps.
Raw conversation
"Sir, this week collection is slow, I'll clear it by the 15th — maybe Friday if the market pays me."
AI understanding
Intent: willing to pay. Constraint: downstream cash-flow. Commitment offered with a date. No dispute raised.
Structured outcome
Six defined fields, written against the account and available to the whole team.
Promise to payYes
Expected date15 Oct
Payment statusPending
ReasonCash-flow delay
Follow-upRequired
EscalationNo
Why distribution
Collections are not just calls.
For distributors, receivables are connected to relationships, retailer behaviour, payment cycles and daily business operations. Collection follow-up therefore needs more than a dialler. It needs context.
Retailers
Customers
Outstanding payments
RIA
Collection Agent
At the centre
Payment commitments
Follow-ups
Sales team
Collection team
Distributor at the top of the network · agent in the middle of the follow-up
Human + AI
AI handles the repetition. People handle the exceptions.
RIA is being designed to give your collection team back the hours, not to replace their judgement.
RIA handles
- Repetitive follow-up calls
- Overdue and due-date reminders
- Structured conversations at volume
- Data capture during the call
- Follow-up triggers and scheduling
- Call summaries and outcomes
Your team handles
- Disputes and disagreements
- Sensitive or high-value accounts
- Exceptions outside the rules
- Negotiation and settlements
- Escalations that need authority
- The relationship itself
India
Built for India's distribution reality.
RIA is being designed for multilingual business conversations across India, with language capabilities expanding as the platform develops.
English
తెలుగు
हिन्दी
ಕನ್ನಡ
मराठी
தமிழ்
Language availability will be confirmed at launch · not all languages are production-ready
Early access
The first 100 get to meet RIA first.
Before RIA officially launches, we are opening a limited early-access programme for the first 100 eligible users.
100 early access positions
0free minutes
The 100 free minutes apply to the RIA Collection Agent trial only. No payment details are collected, and no card is required.
Spots remaining
100 / 100
- First 100 eligible users only
- Collection Agent trial, not the full RIA platform
- Business name, GST number and mobile number required
Eligibility
Who is this for?
RIA's first focus is distribution collections — businesses that chase their own receivables from their own trade network.
DistributorsStockistsWholesalers
Distribution companiesRetailer receivablesRecurring payment follow-ups
Product philosophy
From calls to action.
Three ways to run a collection follow-up. Only one of them keeps what it learns.
Old way
- 01 People call
- 02 Notes are written
- 03 Follow-up is remembered
- 04 Data gets lost
Automation
- 01 System calls
- 02 Script runs
- 03 Data is captured
- 04 Anything unscripted stops here
Agentic way
- 01 RIA understands
- 02 Decides within rules
- 03 Acts
- 04 Records
- 05 Follows up
- 06 Escalates
Roadmap
The 60 days before launch.
Planned milestones. Dates are targets and remain subject to development and testing readiness.
RIA is born
The platform direction is set and the Collection Agent is defined as the first agent.
CurrentAgent training & testing
Conversation training, product testing and internal call simulations.
In developmentPilot readiness
Readiness checks ahead of first controlled use with early-access businesses.
PlannedCollection Agent launch
Targeted launch of RIA's first agent.
TargetEarly-access rollout
The first 100 users are onboarded in a limited, staged rollout.
Planned
Later
This is only the beginning.
Order agent
Coming laterInventory intelligence
Coming laterRetailer intelligence
Coming laterSales agent
Coming laterBusiness intelligence
Coming laterRIA starts with collections. The agentic distribution journey continues from here.
Questions
Before you join.
RIA is an Agentic AI platform being built for distribution intelligence. Rather than a single tool, it is designed as a set of AI agents that can understand a business objective, hold a conversation, decide within defined rules and trigger the next action. The Collection Agent is the first of these agents.
It is RIA's first agent, focused on payment collection and receivables follow-up. It is being built to make structured collection calls, understand the response, capture commitments and reasons, trigger the next follow-up and escalate exceptions to your team.
The Collection Agent is targeted for 15 October 2026, subject to development and testing readiness. RIA is not live today.
The first 100 eligible users can receive 100 free minutes for the Collection Agent trial. No payment details are collected during early-access registration.
Distributors, stockists, wholesalers and businesses managing distribution receivables. Eligibility is confirmed by our team before trial access is provided.
Business name, GST number, mobile number and a contact person. Email is optional and used only for early-access updates.
No. The initial free trial is specifically for the Collection Agent. Other agents shown as "coming later" are concepts still in planning.
RIA is designed to augment collection teams by handling repetitive interactions, so people can focus on exceptions, disputes and higher-value work.
RIA is being designed for multilingual Indian business conversations. Language availability will expand during development and will be confirmed at launch.
No. RIA is currently under development and targeted for launch on 15 October 2026.
Early access
The future of collections has an agent.
RIA is just born. Its first agent is being trained. Join the first 100 and meet the Collection Agent before anyone else.
100 free minutesFirst 100 usersNo card required